Terms of Service

These Terms of Service govern your access to and use of the Hunter website and software. By creating an account or using Hunter, you agree to these terms. Please read them carefully.

The service

Hunter provides AI-powered software that helps Australian pest control businesses manage jobs, records, scheduling, and compliance. We may update, improve, or change features of the service over time to keep it useful and secure.

Eligibility and accounts

You must be at least 18 years old and able to enter into a binding agreement to use Hunter. You are responsible for the information you provide, for keeping your login details secure, and for all activity that occurs under your account. Notify us promptly if you suspect any unauthorised use.

Subscriptions, billing, and trials

Paid plans are billed in advance on a recurring basis at the price and interval shown at sign-up. Prices are in Australian dollars and may include or exclude GST as indicated.

• Free trials, where offered, convert to a paid subscription at the end of the trial period unless you cancel beforehand.
• You can cancel at any time, and your plan will remain active until the end of the current billing period.
• Except where required by law, fees already paid are non-refundable.
• We may change our prices with reasonable prior notice, which will apply from your next billing period.

Acceptable use

You agree to use Hunter lawfully and responsibly. You must not:

• Use the service to break any law or infringe the rights of others.
• Attempt to gain unauthorised access to our systems or disrupt the service.
• Reverse engineer, resell, or misuse the service or its content.
• Upload malicious code or content that is unlawful, harmful, or misleading.

Your data and responsibilities

You retain ownership of the business and customer data you enter into Hunter. You grant us the rights needed to host and process that data to provide the service. You are responsible for ensuring you have the right to provide any information you input and for meeting your own record-keeping and compliance obligations. How we handle personal information is described in our Privacy Policy.

Intellectual property

Hunter, including its software, design, and branding, is owned by us and protected by intellectual property laws. These terms do not grant you any ownership in the service. We grant you a limited, non-exclusive, non-transferable right to use Hunter while your subscription is active and you comply with these terms.

Third-party services

Hunter may integrate with or link to third-party services, such as payment providers and calendar tools. Those services are governed by their own terms and privacy policies, and we are not responsible for them.

Disclaimers

Hunter is provided on an as is and as available basis. To the extent permitted by law, we do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose. Nothing in these terms excludes rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded.

Limitation of liability

To the maximum extent permitted by law, Hunter will not be liable for any indirect, incidental, or consequential loss, or for loss of profits, data, or business, arising from your use of the service. Where our liability cannot be excluded, it is limited to resupplying the service or refunding the fees you paid for it in the three months before the claim.

Termination

You may stop using Hunter and cancel your subscription at any time. We may suspend or terminate your access if you breach these terms or use the service in a way that risks harm to us or others. On termination, your right to use the service ends, and we will handle your data in line with our Privacy Policy and applicable law.

Governing law

These terms are governed by the laws of Australia and the state or territory in which Hunter is established. You agree to submit to the non-exclusive jurisdiction of the courts of that location.

Changes to these terms

We may update these terms from time to time. When we do, we will revise the date at the top of this page. If we make material changes, we will provide reasonable notice. Continuing to use Hunter after changes take effect means you accept the updated terms.

Contact us

If you have any questions about these Terms of Service, please contact us at vish@usehunter.ai.