The AI quote closer for Australian pest control
Hunter's Closer turns a technician's notes, photos and voice memo into a priced proposal, shows the margin before the job is won rather than after it is lost, and follows up the quotes that go quiet. Your prices stay yours: a technician on site pulls a template the office already priced and never sees a discount field.
Last reviewed
Replaces quoting admin and the termite closer. Employing somebody to do this work in Australia costs about $85,000* a year — which is what the figure is, not what we charge.
What the Closer does
A quote from the notes, the photos and the voice memo
The model reads the actual photos rather than a description of them, reads the technician's notes, and reads the transcript of a voice memo where the business has voice configured. Out of that comes a priced draft against your own pricebook. Where no transcription is configured, Hunter says the recording could not be read rather than inventing what was in it — a fabricated quotation inside a compliance record is a worse outcome than a gap.
Quoting on site, without letting prices walk
A technician on a job they are booked on pulls a template the office has already priced, adds what they saw, and it lands as a draft. They never see a discount input and never set a price. That is the reconciliation of two things the offer asks for at once — quote it on site, and keep the pricing locked.
A proposal with photos, a risk narrative and tiered options
Good, better, best as optional sections the customer chooses between, with the photos and the risk narrative in the document. Standards are cited by number — the input refuses anything that does not parse as a reference, so a paste of a Standard's text fails rather than landing on a customer's document. Hunter cites the Standards your scope refers to; it does not check work against one and never says it does.
The unsold quote gets followed up, on a ladder
Text, then email, then the call on somebody's list. It escalates on its own schedule and stops the moment the quote is accepted or declined, and because every sequence in the business runs on one engine it knows the customer is already being chased and does not chase them twice. Out of the box the messages are written and wait for you; auto-send is a switch you turn on per sequence once it has earned it.
The dead-quote revival, once a quarter
Quotes that went cold months ago are worth a single, well-timed ask — and worth nothing at all if the ask arrives every fortnight. This runs quarterly, against people you are allowed to message, and holds back the ones you are not with the reason recorded.
Locked pricing — no freelancing on price
Prices come from your pricebook with tiered rates and tax handled centrally. A discount above the point you choose either warns, needs a yes, or is refused outright. The line-item discount now has an actual constraint behind it in the database, which it did not before: a nine-tenths discount, or a negative one, used to save silently.
Approval thresholds you set, not ones we ship
Warn, needs approval, or never allowed — scoped by role, with the strictest rule winning. Hunter offers a sensible starting pair behind a button and never installs one silently. A ceiling an operator did not choose is a ceiling they route around, and software that quietly imposes one gets blamed for blocking a legitimate sale in week one.
Margin before the job is won
Cost and gross margin on the quote, from the buy prices on your pricebook lines. Every margin figure comes with the number of lines that had no cost against them, and both the screen and the agent repeat it — because a brand-new business with no buy prices entered would otherwise see a perfect margin on every quote, which is worse than showing nothing. There is no target-margin threshold: a line goes red when it is priced below cost, which is a fact, never against a floor we invented.
A termite assessment on every general pest job
Say which service categories require a termite assessment, and a technician cannot check out of one of those jobs without it. The requirement lives on the service category rather than in a habit, so it survives a new starter and a busy Friday.
What the technician photographed becomes a lead
A finding flagged on site turns into a task and, if you want, a draft quote — with the photo attached and the risk written up. It stops there, deliberately. It does not message the customer, and the recommendation does not ride along on the post-visit summary: under the spam rules one promotional sentence makes an entire message commercial, and the post-visit summary has to stay transactional.
Call QA, on the calls there is something to score
Calls Hunter answered are transcribed and scored against your script — did they ask about the property, did they offer a time, did they ask for the booking — and the misses are flagged for coaching. The scope sentence is load-bearing and appears on every surface: only calls Hunter answered leave a transcript, so only those can be scored. A call somebody picked up on a forwarded mobile has nothing to score.
The quote is not the problem. The second one is.
Most pest businesses can write a quote. What they cannot reliably do is write the second message eight days later, and the third one after that, on every quote, in a week where three jobs ran late.
So the Closer is two things joined together. The first is the drafting: notes, photos and a voice memo in, a priced proposal out, against your pricebook with your tax rates. The second is the ladder — text, then email, then a call on somebody's list — which runs whether or not anyone remembers, and stops the instant the quote is decided.
Out of the box the ladder writes and waits. Every sequence installs with approval switched on, so the first week is a list of drafts rather than a thousand messages you did not read. Auto-send is a per-sequence switch you flip once you have watched that one behave. An operator told the truth about this turns it on in week three; an operator sold 'it sends automatically' discovers four thousand drafts and churns.
- Drafts from the technician's own notes, photos and voice memo
- Priced from your pricebook, with your tax rates and your tiers
- Good, better and best as optional sections the customer picks between
- A follow-up ladder that stops the moment the quote is accepted or declined
- Nothing sends on its own until you decide that sequence has earned it
Margin, before you win the job
Knowing a job's margin after it is finished is bookkeeping. Knowing it while the quote is still open is pricing.
Hunter shows cost and gross margin on the quote as it is built, from the buy prices carried on your pricebook lines. What it also shows — and this is the part that makes the number usable — is how many lines had no cost recorded at all. A brand-new business that has entered no buy prices would otherwise see a flawless margin on every quote, which is a more dangerous number than no number.
There is deliberately no target margin. Hunter colours a line when it is priced below cost, because that is a fact about the line. It does not colour a line against a minimum margin, because we would have had to invent that minimum, and a number the operator did not choose presented as though we knew their business is the same mistake as shipping a chemical rate.
Common questions
- Can the AI send a quote to a customer without me seeing it?
- Not unless you have decided it may. Sequences install with approval switched on, so the message is drafted and waits for a person. Auto-send is a switch per sequence, and the guardrails it obeys — consent, quiet hours, do-not-contact — do not change when you flip it.
- Does it quote from a photo?
- It reads the photo — the actual image goes in front of the model — along with the technician's notes and any voice memo, and drafts a quote against your pricebook from all three. It does not detect termites or any other pest in an image, there is no confidence score, and it is never sold as doing that.
- What happens to the standards references on a proposal?
- They are stored as references and validated as references, so a number like AS 3660.1 is accepted and a paste of the Standard's actual text is refused. Hunter cites the Standards your scope refers to. It does not hold their text and does not check your work against one.
- Will it discount to win a job?
- Only within a rule you wrote. Discounting above your threshold either warns, requires an approval, or is refused entirely, and the constraint is enforced in the database rather than only in the form — so it holds for the agent, the office screen and the mobile app alike.
Want to see this one on your own book?
We take one pest control business per postcode, so the demo starts with whether yours is open.
Book a walkthroughWho it hands work to
Apply
Run your whole business from one place
Book a walkthrough and we'll show you Hunter on your own kind of work. If it fits, we set it up with you. Your data comes across, and it stays yours.
Implementation included · No lock-in contracts · Built for NSW, VIC, QLD, WA, SA, TAS, ACT & NT